Changes to the document: The information on the processing of personal data is updated regularly; when we make a change, we will display it on our website www.donautranscarpatica.ro and let you know. Last updated: May 2018
Use of information
In this information we explain how we process, including the collection, use, exchange and protection of data. when using our services and our website. Who we are: DonauTranscarpatica SRL, Commercial Register: J12/1895/2013, Tax Code: RO17968037, Registered Office: Gilauuli Street 407310, Upper Moon 407310, Cluj-Napoca, Romania. Our telephone number where you can contact us is: +40 364 710 495 or you can send us an email using the contact form on our website at www.donautranscarpatica.ro or by email at office [at] donautranscarpatica.ro or by post.
We are committed to respecting privacy, and therefore we take data protection, security and compliance with data protection and data protection laws seriously. DonauTranscarpatica SRL processes and stores personal data in the EU and can at any time demonstrate compliance with European Union law and the principles set out in this document. All websites owned by DonauTranscarpatica SRL comply with the General Data Protection Regulation („GDPR”) (Regulation 2016/679/EU), which is a binding legislative act. This privacy statement is the responsibility of DonauTranscarpatica SRL, which has overall responsibility for ensuring compliance. The Data Protection Officer (DPO) is responsible for the implementation of our data protection policy, which is inherently linked to the data protection statement. The DPO ensures day-to-day compliance and is involved in all matters relating to the protection of personal data.
1. Principles of data protection
• Personal data is collected only for specified, explicit and legitimate purposes. We do not process the data for third parties in a manner incompatible with those purposes;
• Personal data is accurate and, where necessary, updated;
• Personal data is processed lawfully, fairly and transparently;
• We treat all personal data confidentially and store it in a manner that ensures the necessary security;
• We do not share personal data with third parties
• Data subjects have the right to request access to personal data, to rectify and delete it, and to object to or restrict the processing of their data.
2. Personal data
• Personal data: any information that may relate to an identified or identifiable natural person (data subject).
• Personal data includes all information relating to a subject, directly or indirectly (i.e. information used in connection with other data), such as names, addresses, email addresses, telephone numbers.
3. Collection of personal data
The data we collect may include:
• Name and contact information (We collect your first and last name, email address, and phone number)
• We collect data about your device and how you and your device interact with our website.
• We collect information about the device and network you use to connect to our products. This includes information about the operating systems and software applications installed on your device, including product keys. It also includes your IP address, regional settings, and language settings.
4. Purpose of collecting personal data
• The purpose of the collection is to analyze the data traffic you make while browsing our website.
• In order to contact you by phone or email if you open a request via the contact form.
• If necessary, issuing an invoice for the services provided to you.
5. Use of personal data
• We will only use your personal data for the purpose for which it was collected and will only retain the data for as long as is necessary for the above purpose.
• we retain customer data for the purposes mentioned above for the period during which the customer's account is active (4).
• we retain the navigation registration on our website for a maximum of 3 months.
• access to personal data is strictly limited to DonauTranscarpathian staff, competent supervisory bodies of the Romanian State or any EU Member State.
6. Security processing
We process data securely, using appropriate technical measures and maintaining them against accidental or unlawful destruction, loss, alteration, disclosure or unauthorized access to personal data, in particular when the processing involves the transmission of data over a network and any other form of illegal processing.
Questions regarding the security of personal data can be sent to the Data Protection Commissioner at the dautranscarpatica.ro office.
7. Access to, correction or deletion of personal data
• customers have the right to request access at any time: to rectify, portability, erasure or restriction of the collected data.
• In order to keep personal data up to date, we recommend that users inform us of any changes or discrepancies.
To view or modify your personal data or to obtain information about your personal data (we store or process your personal data), please contact the Data Protection Office at donautranscarpatica.ro.
The application was signed and dated.
8. Complaints
• Customers have the right to complain about the processing of their personal data. All questions and complaints regarding the processing of their personal data will be processed in accordance with the provisions of the Directive and internal procedures. Complaints can be sent to the Prosecutor's Office, the office of donautranscarpatica.ro.
• in the unlikely event that customers have suffered damages due to a violation of their rights under the Personal Data Protection Directive and DonauTranscarpatica SRL has not handled the complaint properly, customers have the option of filing a complaint with a higher authority (ANSPDCP).
9. Changes to the policy
This policy may be updated from time to time, for example as a result of changes in applicable legislation or corporate structure within DonauTranscarpatica SRL.
If you make changes to this material, customers will be notified by email or through the website before the changes take effect.
We encourage our customers to check this page regularly to stay informed of the latest news regarding our privacy practices.
BY READING THIS DOCUMENT, YOU KNOW THAT YOU HAVE THE RIGHTS GUARANTEED BY LAW, THE RIGHT TO INFORMATION, THE RIGHT TO ACCESS DATA, THE RIGHT TO INTERVENTION, THE RIGHT TO OBJECT, THE RIGHT TO NOT BE OBJECTED TO MAKING AN INDIVIDUAL DECISION, AND THE BENEFIT OF JUSTICE.